As I write this, my team is putting the final touches on the new Client Experience 2.0 Track of classes that will be...

After the last tax season ended, it was disheartening to see so many practitioners express on social media that they...

There is a lot of information out there about how to improve the odds of having good days at work. When employees are...

Did you know that in 2021, the oldest millennial turned 40? This means that more and more of your client base is now in...

Banks led the quietest (and possibly most successful) tech revolution of our time. It began by giving us options to see...

You’ve probably heard about the importance of providing an amazing experience for your clients at every touchpoint with...

At some point in our lifetimes, we all get asked some version of “What career path do you want to follow?” If we’re...

For many years, Tom Hood, EVP Business Engagement & Growth at the AICPA has helped accountants stay “future ready” as...

Overflowing email. Nonstop notifications. Too many apps. Software is great for productivity but too much tech adds...

“Why do we do it that way?” 

“Well, that’s the way we’ve always done it.” 

Have you ever heard anyone ask that...