Last week I discussed why firms should care about design and the value a good brand can bring, but how do you create a...

You’ve probably heard the saying, “You only get one chance at a first impression.” And while it’s certainly possible to...

I know what you are thinking—who cares about design when you work in accounting? It might seem like a secondary...

Many people make personal resolutions when the calendar changes, but a new year can also be a great time for your firm...

I am sure you have heard the term design thinking and probably thought: "Design thinking? That’s for designers, not...

The 2020s have seen massive changes to workplace policies, political sentiment and attitudes towards employers – and...

The digital era has tremendously improved our ability to communicate with people in different places. With a few clicks...

There aren’t many businesses willing to heed the advice or retain the services of an inefficient accounting firm. If...

For most service businesses, getting and retaining clients is just as important as providing a great quality service....

A colleague told me about a small business she works with where the bookkeeper embezzled $40,000 from the owner. While...