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Everything Is Urgent. Now What?

Brandy Jordan
Posted by Brandy Jordan on Jun 3, 2025 10:56:46 AM

Your inbox is glowing like a Vegas marquee, and everyone in it swears their request deserves the top slot. Clients need magic, colleagues insist their survival depends solely on your slide deck, and your manager just labeled a task “mission-critical” with three exclamation points. Delegation, planning, and polite no’s sound lovely until twelve deadlines collide within the same twelve hours.

Everyone hits a day when chaos is the status quo; you have not failed - you have just joined the club. Your goal is not to sprinkle fairy dust on chaos; it is to steer through it productively, still breathing, and ready to brag about living to tell the tale. 

Five-minute triage 

Before you sprint, determine which finish lines truly matter. Anxiety inflates every task’s urgency. A five-minute triage resets perspective and cuts that anxiety down. Take a breath, then set a timer for five minutes and quickly sort every demand into four mental buckets: 

  • Immovable: External, non-negotiable deadlines with immediate reputational or operational consequences if missed. 
  • Critical: Tasks that have direct, significant impacts on others or cause genuine pain or disruption if delayed. 
  • Negotiable: Internally set deadlines or stakeholder-driven timelines that can realistically shift with clear communication. 
  • Peripheral: Tasks that appear urgent or loud but have minimal real-world impact if temporarily sidelined. 

Park the peripheral, negotiate the negotiable, then tackle the immovable and critical in that order. For example, during peak season, client filing deadlines are immovable; internal reviews can be critical; your team's monthly training might be negotiable; and that new email app demo can definitely wait. This lightning audit silences the loudest voice in the room and places reason at the front of the queue. 

Radical transparency: Talk like an air traffic controller 

When planes circle overhead, the tower does not whisper. It broadcasts blunt instructions so metal birds avoid fiery meetings on the runway. Borrow that energy. Politeness is professional, but vague or overly deferential communication creates confusion. Clear directness is not rude; it is the fastest route to clarity. 

  • “I have two budget forecasts, and an investor update due by noon. Which one prevents the biggest fire if I tackle it first?” 
  • “I can finish the board report today if someone else assembles the charts.” 
  • “Here is my current sequence. If a hidden landmine is missing from the list, now is the time to yell.” 

Transparency is not complaining; it invites colleagues to co-own the scheduling puzzle. It exposes hidden flex, prevents surprise escalations, and keeps your day from spiraling into guesswork. End every status update with a direct question. Silence means everyone is on board; questions expose landmines before they detonate. 

The power of “Yes, if” 

Flat refusals can backfire when you sit at the bottleneck, but endless yes answers drown you in quicksand. The wiser move is a collaborative yes. Signal agreement, then pair the request with a trade-off to maintain manageable workloads. Name the scarce resource, time, data, or specialist input, and offer a balanced swap: 

  • “Yes, I can finish the cash-flow model today if the final expense numbers arrive by two.” 
  • “Yes, I will draft the proposal this morning if we move the policy review to Friday.” 
  • “Yes, I can join that client call if someone else prepares the daily report.” 

Each statement extends a hand rather than a stop sign. The requester sees partnership, you secure needed capacity, and urgency transforms into teamwork instead of tension. If your "if" is not accepted, you have surfaced a genuine conflict. Respond directly: “What alternative can we explore together?” 

The practical eighty-percent rule 

Perfection impresses but stalls progress the moment speed becomes critical. Reserve perfection for genuinely high-stakes moments, such as critical client deliverables or regulatory compliance. Otherwise, clarity and speed trump polish. During crunch time, identify the minimum viable deliverable that still meets professional standards. Define “good enough,” set a short time limit for refinement, ship it, then revisit after the storm passes. Delivering a solid eighty percent on time creates more value than a flawless masterpiece arriving after the window slams shut. Document refinements briefly, communicate clearly with stakeholders, and let them know exactly what you will circle back on later. Often, stakeholders discover the "missing" twenty percent was never essential in the first place. 

Tiny wins: Fuel for the psyche 

Urgency drains your energy faster than espresso fades, so engineer quick dopamine hits. Select three bite-sized tasks to close out in your first hour. These tiny wins could be replying to three high-priority emails, submitting expenses, or confirming an upcoming meeting. Physically strike through each task or move it to a “Done” column. Post quick updates on your team channel so everyone sees progress without another meeting. A shrinking list and a ping of recognition boost morale - morale being the cheapest performance enhancer on earth. After completing each micro-task, pause thirty seconds to stand, stretch, and breathe, allowing your brain to register victory and reset for the next sprint. 

Deadlines can crowd your calendar and crank up the pressure, but they do not get the final say - you do. Each chaotic stretch teaches something new about prioritization. Afterward, briefly reflect on what worked and what did not, ensuring next time you navigate even faster. Start by setting that five-minute timer, spill every task onto paper, and circle the two that would trigger genuine fallout if they slipped. Those become today's non-negotiables. Speak plainly about swaps, cap your polish at “good enough,” and chase small wins to maintain momentum. You are not eliminating urgency; you are putting it on a leash. 

Own the chaos, ship the work, and let perfection wait its turn. You have bigger tasks to finish than polishing spreadsheets to a gleaming shine. 

Topics: Practice Management, Professional Development


 

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