In the thriving community of Sioux Falls, SD, The Emerald Edge is making a significant impact in the Client Advisory Services (CAS) sector. Since its founding in 2016, this innovative firm has been recognized as one of the Top 50 CAS Practices. Known for its unique approach to client service and commitment to excellence, The Emerald Edge is setting new benchmarks in the industry.
The Emerald Edge thrives on a set of core values encapsulated in the acronym INSPIRE: Integrity, Noteworthy, Steadfast, Proactive, Inquisitive, Respect, and Excellence. These principles guide every interaction, fostering trust and transparency. Kimberly Ferguson, the Founder and CEO of the firm, emphasizes the importance of clear communication and understanding client needs.
A dedicated team with a personal touch
With a team of three full-time and three part-time professionals, The Emerald Edge focuses on serving service-based businesses. Their core services include bookkeeping, controllership, tax preparation, tax strategy, and CFO advisory. The team’s ability to explain complex financial concepts in simple terms sets them apart, ensuring clients feel empowered and informed.
A standout success story for The Emerald Edge involves a construction client facing profitability challenges despite high revenue. Upon collaboration, the firm identified issues with the client’s estimating structure. By implementing a new approach, they helped double the client’s revenue and increase profits by 40% per job. This transformation highlights the firm’s dedication to strategic problem-solving and client empowerment.
The Emerald Edge's achievements have been widely recognized. They have received multiple accolades, including the SBM 2019 Future 50 Award, the 2020 Best Payroll Service Providers award, and the 2024 Accountancy CEO of the Year SD. These honors reflect their unwavering dedication to client service and professional growth.
Innovation is at the heart of The Emerald Edge’s operations. By leveraging technology while maintaining a human touch, they deliver exceptional value and streamline processes for clients. Their forward-thinking approach ensures they remain at the forefront of the industry.
Community engagement is equally important. The firm emphasizes building strong relationships with clients, fostering a sense of collaboration and trust. This community-driven approach not only enhances client satisfaction but also contributes to the firm’s overall success.
The Emerald Edge continues to inspire with its unique blend of professionalism, innovation, and client-centric service. As they look to the future, their commitment to empowering clients and fostering a positive community remains unwavering. Kimberly Ferguson’s advice to new CAS firms encapsulates their ethos: "Be humble - apologize when you're wrong. Remember to serve first - if you can tailor your services in small ways to make your clients happy, do it! Be more interested than interesting. Always be the trusted friend...the person they can come to and trust that you will tell them the truth...even if it's difficult."
For more information about The Emerald Edge and their services, visit their website at theemeraldedge.com.
This spotlight is part of our Top 50 CAS Practices series. Stay tuned as we continue to celebrate innovation and excellence across the profession.
This article was generated by AI and reviewed and edited by a human.