Recently on The Woodard Report Podcast, co-hosts Heather Satterley and Joe Woodard dove into some of the big topics facing accountants today: navigating change, using time wisely, and understanding what clients really need. The conversation was packed with gems, including the idea of focusing on the problem, not just the solution. Here's a look at some of the key takeaways from their chat.
Heather and Joe shared a deep discussion on the need for flexibility in the world of business. They agreed on the importance of understanding the problem you're solving, especially since people and the world change constantly. They suggested that adjusting to clients' needs is a lot like what Clayton Christensen describes in his book, "The Innovator's Dilemma." It talks about how acceptance of new ideas can sometimes take longer than expected - just think about how satellite radio and cloud computing faced resistance before they became popular.
Our co-hosts spent some quality time unpacking the importance of, well, time. Heather and Joe reminded us that time is a constant factor in our lives, and we need to use it effectively. Joe said,
"Time is a constraining force, and therefore, we have to create a positive tension with that constraining force and decide how we're going to maximize within that constraint." - Joe Woodard
Prioritizing tasks can help accountants get the most out of their time and boost productivity.
Adaptability and quick thinking are crucial to meet the evolving needs of clients. Heather and Joe agreed that businesses driven by purpose should always keep their clients' needs at the forefront. Heather offered a unique perspective on a common misunderstanding:
"We make it seem easy because we have the experience, we've invested the time in our profession, and we've invested money. But the big disconnect is that easy equals cheap in the eyes of our clients." - Heather Satterley
The conversation between Heather and Joe provided useful guideposts for accountants aiming for success in a constantly changing world. By embracing new ideas, understanding what our clients need, and making the most of our time, we can be more productive and provide better services.
Heather Satterley and Joe Woodard's conversation on The Woodard Report Podcast offered valuable lessons for accounting professionals. By embracing change, managing time effectively, and focusing on clients' needs, we can achieve great things in the industry. Listen to the full podcast below and be sure to follow on your favorite podcast platform. Happy listening!